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Microsoft Dynamics CRM 2011: What’s New

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Microsoft Dynamics CRM 2011: What’s New

We will explore some of what is new in Microsoft Dynamics CRM 2011, including the changes to support business process and the capturing and matching of business processes to the technology application. Understanding which features were released with which upgrade and what is new in Dynamics CRM 2011 vs. Dynamics CRM v4 allows a CRM administrator and partners to better determine which features they want to push to their maximum potential and which features might need a bit more watching and maturing. Microsoft Dynamics CRM 2011 has more than 500 new features, and we cover as many of them as possible throughout this book.

Read more… http://www.informit.com/articles/article.aspx?p=1829131

 

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